Help center
Product documentation for JobTalent AI, covering sign-in, connecting a recruiting mailbox (Gmail or business email), AI matching and plan credits.
Getting started
Product highlightsWhat JobTalent AI does for recruiting teams, how pricing works, and where your data is storedGetting startedSix steps, in order, from logging in to sending your first recommendation report
Receiving resumes
How to prepare a Gmail recruiting mailboxCreate or choose a Gmail account, turn on 2-Step Verification, create an app password and check that IMAP is enabledReceive resumes with Alibaba Mail, Tencent Exmail and other mailboxesConnecting a business mailbox: what to prepare, the setup steps, and how to verify it with "Test connectionConnect a recruiting mailboxShared company mailbox with recruiter codes, or each HR connects their own mailbox (Gmail or a business mailbox) — how to set up both, who owns the resumes, and how often mail is pulledResumes only: use a Gmail labelUse a Gmail filter to label application emails automatically, and let the system pull only that label so personal email stays outOther ways to add resumesUploading on the page, job application links, resumes in the email body, and how to block senders of ads
Recruiting
This month and calendarSee how many candidates moved to interview, received offers and started this month, and view follow-ups, interviews and start dates in a calendar or listClients, projects and positionsHow clients, recruiting projects and positions relate, how to create them and set their status, and which positions are matched by AIAI parsing and candidate–job matchingHow a resume becomes a profile, how AI scores it against job requirements, how to read the scores, and how people correct themTalent pool and searchFilter candidates in the talent pool, let AI find people from one sentence, and add results to a position or save them as a talent poolBulk email replies: decline, invite to interview, ask expectationsReply to a batch of candidates in one go, with a WhatsApp button so candidates contact you; emails go out gradually so your mailbox stays safeVideo interviewsSchedule video interviews, send invitations, take notes in the interview room, and write the results back to the candidate profileRecommendation reportsUse AI to draft a recommendation letter and candidate profile, edit them and export to PDF / Word for the client, and set up templates and the letterheadTeam tasks and prioritiesAssign tasks to team members, prioritise by importance and urgency, link them to a client or project, and post daily updates the whole team can seeChinese entity verificationVerify a client's parent company in China, Chinese-backed companies in Companies, and Chinese employers on candidates' resumes through Tianyancha
Admin & billing
Members, roles and permissionsHow to create accounts for colleagues, what each of the four roles can see, and how to give one person extra permissionsPlans, resume credits and top-upsHow prepaid plans are priced, how resume credits are counted, what happens when they run out, and how to top up or upgradeData securityWhere your data is stored, who can see it, how our support staff access it, and how AI uses resume contentFeedback and changelogSend requests with screenshots from the top-right corner, follow progress and our replies, and see shipped improvements in the changelogFAQShort answers about receiving email, credits, file formats, AI scores, accounts and language